Artistic Director 

Robin Norton-Hale

Robin is a writer and director for opera and theatre. She was one of the three founders of OperaUpClose in 2009. Her directing credits for the company, all in her own new English translations, are Carmen (Soho Theatre & UK tour), La Traviata (Tricycle Theatre, Soho Theatre & UK tour), La Bohème (Soho Theatre, Charing Cross Theatre, Cock Tavern Theatre & UK tour), Don Giovanni (Soho Theatre & UK tour) and The Barber of Seville (King’s Head Theatre & UK tour). She also wrote the English librettos for OperaUpClose’s Eugene Onegin and The Marriage of Figaro and has directed La Voix Humaine (Kings Place) and the UK premiere of Young Wife for the company. Other opera directing credits include a double bill of her own new version of Let's Make an Opera and Britten's The Little Sweep (Malmö Opera), La Traviata (Malmö Opera, Swedish tour) and Ariodante (revival director English Touring Opera). Theatre directing includes Redefining Juliet (Barbican), Mary Queen of Scots Got Her Head Chopped Off (King’s Head Theatre), the world premiere of Glyn Maxwell’s Masters, Are You Mad? (Grosvenor Park Open Air Theatre), The Taming of the Shrew (Southwark Playhouse), Glyn Maxwell's Best Man Speech (UK tour) and Pick ‘n’ Myths (devised for Lyric Theatre Hammersmith and UK tour). Prior to directing, Robin read English Literature at Hertford College, Oxford University and trained as a journalist before working in press and marketing for English Touring Opera. She is a 2013/14 Clore Leadership Fellow and is a trustee of Chats Palace in East London.

Chief Executive (Maternity Cover)

Laura Arends

Laura has worked in marketing and the arts for nearly twenty years. Most recently Laura held the positions of Director of Marketing and Sales at Theatre Royal Stratford East, Director of Marketing and Communications at the Royal Exchange Theatre in Manchester and Head of Marketing at the Liverpool Everyman and Playhouse. Laura graduated in Drama and History from the University of Kent and after a year teaching English in Sicily, started her marketing career in the sales department of a freight and logistics company. Her first role in the arts was at the Liverpool Everyman and Playhouse, where she was part of the marketing team that worked on the successful European Capital of Culture programme in 2008. Following a move to London in 2010, Laura delivered contracts across marketing, communications and sales for the National Theatre, the Royal Opera House, the Almeida Theatre, Hofesh Shechter Company, Rich Mix and the British Library, where she led the marketing for the hugely successful Magna Carta exhibition. In 2014 she joined Stagetext as Head of Communications, where she set up the communications function, leading a re-brand of the organisation and establishing the first Captioning Awareness Week. Laura is also a writer and a graduate of the Faber Academy and the Liverpool Everyman Playwrights Programme.

Artistic Associate

Flora McIntosh

Born in London and trained at the RNCM, mezzo soprano Flora McIntosh has already attracted attention and praise for her 'wonderfully rich and even' voice as well as her committed and 'thrillingly convincing' acting.

Recent operatic engagements include Romeo in I Capuleti e I Montecchi for Pop-Up Opera and Carmen for OperaUpClose in London's West End, both of which received significant critical acclaim. In 2016 she created the role of The Goddess of the Sea in a new opera for children Ulla's Odyssey and made her Wagnerian debut covering Brangäne in Tristan und Isolde for Longborough Festival Opera 2017.

Other notable engagements include Donna Elvira in Don Giovanni and Suzuki in Madame Butterfly (Regents Opera), Flora in La Traviata (Soho/Tricycle Theatre), Judith in Duke Bluebeard’s Castle (RNCM), The Drummer in The Emperor of Atlantis (Halle and Imperial War Museum), 3rd Lady in The Magic Flute (ETO), Myrtale in Thaïs (Grange Park Opera), and Fanny Nelson/Emma Hamilton in the world premiere of Bawden’s A Sailor’s Tale which was later recorded for NMC. Flora spent two seasons at the Batignano Festival in Italy and sang La chatte/L'ecureuil in L’enfant et les sortilèges with the European Opera Centre in Greece and Cyprus. She has been a soloist several times for the Southbank Sinfonia and Parliament Choir, sung the Angel and Queen in Elijah alongside Sir Thomas Allen and given recitals around the UK, most recently at the Garrick Club in London.

During her training at the RNCM Flora was the winner of the Anne Ziegler Award and Ricordi Prize for Opera and received generous support from the Peter Moores Foundation and the Countess of Munster Musical Trust. She has participated in masterclasses with, amongst others, Della Jones, Jane Eaglen and Malcolm Martineau. Flora is a Samling Foundation scholar and currently studies with Arwel Treharne Morgan.

Current and future plans include Das Lied Von der Erde with English National Ballet in London and on tour, Wellgunde (cover) for the Wagner Society, Mozart's Requiem for the 2018 Stratford on Avon Festival and the title role in Donizetti's Maria Stuarda.

Senior Producer

Amy Novadnieks

Amy joined OperaUpClose as an Assistant Producer on The Marriage of Figaro at The King's Head Theatre in August 2014. Since then, Amy has worked on OperaUpClose’s revivals of The Elixir of Love, La bohème and The Barber of Seville (King’s Head Theatre) and La traviata (Tricycle Theatre), as well as new productions of Carmen (Soho Theatre) and Ulla’s Odyssey (Kings Place). In 2017, Amy produced OperaUpClose’s La Voix Humaine (Kings Place), The Magic Flute (Soho Theatre) and Eugene Onegin (Arcola Theatre). She has also lead on the programming and marketing campaigns for all of these productions on tour. In 2012, Amy founded Poltimore Festival (, a one day arts event showcasing local talent in Devon, at a 16th-century Tudor manor house. Amy managed the production team and 70 performing artists who entertained 500 audience members each year. Amy is a Trustee of Gallions Music Trust.

Board of Trustees

Jane Earl (Chair)

In April 2016, Jane stepped down as Chief Executive of Rich Mix, East London’s independent arts venue, a role she had held since 2010. She is currently Non-Executive Chair of  Spektrix, an arts technology and ticketing company and a Non-Executive Director of Telford Homes Plc. From 1999 to 2003 she was the Chief Executive of Wokingham Unitary Council. In 2003, Jane joined the Civil Service to become the first Director of the Assets Recovery Agency. Previous roles included a two year spell as London Regional Director for Business in the Community. She  is also a member of boards of a number of arts charities and faith organisations, including Greenspring Education Trust and Fantasy High Street.

David Millington (Vice Chair)

David Millington is an ombudsman with the Financial Ombudsman Service. After a first career with Midland (now HSBC) Bank, where he spent 4 years as an offshore banker in Jersey, two years as Head of Customer Relations, and three years as manager of a major county town branch, he joined the Banking Ombudsman Scheme in 1998. On the creation of the unified Financial Ombudsman Service in 2001, David became a member of the first panel of ombudsmen - he's now a lead ombudsman, focusing on the strategic development of the service. David's non-executive experience includes six years with the Pensions Advisory Service (including a spell as chair of the Audit & Risk committee), and as a member and chair of several advisory committees of the Institute of Financial Services. He's always been interested in music, particularly making it. Since those early years as a boy chorister he has sung with a number of choirs, including the English Chamber Choir, and spent almost ten years as director of music at his local church.

Amanda Ariss OBE

Amanda Ariss is the former Executive Director of Creative Diversity Network, leaving the organisation in October 2016 to pursue a freelance career. Amanda joined the CDN from the Equality and Diversity Forum (EDF) where she had been Chief Executive since 2008. She is a recognised national executive leader in equality and human rights in the UK, and among other achievements she helped to secure the 2010 Equality Act. She has previously been Head of Research at the Equal Opportunities Commission, Associate Director at the Audit Commission, and has held various policy roles in London Boroughs and Greater London Councils. Amanda received an OBE in recognition of her services to equality and human rights, in the New Year’s Honours List 2016.

Charith Cabraal

Charith Cabraal is a Chartered Accountant and senior finance manager in the NHS. He previously spent a number years as a financial and commercial adviser at Deloitte. He has worked extensively across both the private and public sectors, delivering strategic solutions to financial and operational challenges on projects across education, energy, healthcare and defence. He currently works on improving productivity in the health sector in London. 

Joe McFadden

Joe McFadden is the Chief Technology Officer of the Royal Opera House. He is responsible for setting the strategic direction to maintain and strengthen ROH's sector leadership in technology and digital activity. Recent projects include delivering a new Digital Learning platform to support and extend ROH's learning programme. Before joining ROH, Joe was IT Director at the National Theatre for eight years, and has also held strategic IT roles at the Institute of Cancer Research and The Stage newspaper.

John Ward

John Ward works for Welsh National Opera raising money for them in London. He previously held the chief fundraising posts at English National Opera and Opera North and before that was General Secretary of the First Division Association, the union for top civil servants, during Margaret Thatcher’s premiership. He supports several charities working in Africa and makes frequent trips to Italy in pursuit of opera and the elusive goal of speaking reasonably fluent Italian.